FAQs

 

FAQs – Getsupportlink

 

  • How can I connect with Getsupportlink?
  • You can dial a tollfree to get in touch with getsupportlink.com

 

  • Do you fix all computer issues?
  • Only software related problem is taken care of, for hardware issue, you might have to contact the hardware manufacturer.

 

  • Who will fix the issue?
  • A certified technician is going to work on your computer to fix it.

 

  • How do you fix it?
  • We take a remote of your computer via secure remote tool

 

  • What if my issue is not in your scope?
  • If we are unable to fix your issue, we do not charge, even if we work on the issue.

 

  • How much is the charge to fix an issue?
  • We charge bare minimum fees to work and fix the issue. Starts from $29/incident

 

  • What if the issue re-occurs?
  • We do rework on the issue at no cost and monitor it for 24hr to make sure.